Privacy Policy
How Reefinspect handles your personal information in accordance with Australian privacy legislation.
General Information
Reefinspect ("we", "us", "our") operates the website reefinspect.com and provides automotive diagnostics and vehicle inspection services from our workshop at 285 Great Eastern Hwy, Belmont WA 6104, Australia.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
Data Collection
We may collect the following types of personal information:
- Contact details — name, email address, phone number, and postal address
- Vehicle information — make, model, year, registration number, and VIN when relevant to our services
- Service records — inspection reports, diagnostic results, and communication history
- Website usage data — IP address, browser type, pages visited, and cookies (see our Cookie Policy)
- Payment information — billing details processed through secure third-party payment providers
We collect personal information directly from you when you submit enquiry forms, book services, call our workshop, or email us. We may also collect information from third parties such as vehicle sellers when performing pre-purchase inspections on your behalf.
Your information is used to provide and improve our services, communicate with you about bookings and reports, process payments, comply with legal obligations, and send relevant service updates where you have consented.
User Rights
Under Australian privacy law, you have the following rights regarding your personal information:
- Access — You may request a copy of the personal information we hold about you
- Correction — You may request that we correct inaccurate or incomplete information
- Deletion — You may request deletion of your personal information, subject to legal retention requirements
- Opt-out — You may opt out of marketing communications at any time
- Complaint — You may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us at reefinspect@hotmail.com or call +61892593888. We will respond to your request within 30 days.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Last updated: January 2026.